Follow the steps to check the problem and solve it.

a) Check the wiring, make sure every connection is well connected.

b) Check the lights on screen and camera, both should be on. If 1) only the screen light on, there might be a problem with the camera, replace the camera. 2) none is on, replace video cable and try again.

If the problem persists, please contact AUTO-VOX customer service team by email.

First, please remove your original mirror bracket to take pictures. Then send the pictures and your car brand information to our customer service team. So that we can help you to check whether it fits your vehicle or not.

It's normal. What's displayed on the screen is the same as the image on the vehicular rearview mirror. The reversed image is safer for drivers to park the vehicles when the backup camera is installed at the rear of the vehicles.

If you have any questions, please click here to contact us.