We at AUTO-VOX are committed to providing the highest quality product and the most friendly customer-service support to our customers and understand that our success can only be achieved from your complete satisfaction.
All AUTO-VOX products come with a full 12 month warranty. Registering your AAUTO-VOX product on our website (click here) entitles you to an extra 6 months warranty for FREE (this gives you a total of 18 months of warranty).
Warranties on all replacements follow the same warranty time frame of the original defective item, or 3 months after being replaced, whichever is longer. Warranties on products are void after having been fully refunded.
Reminder: Be sure to use your product as directed.
During the warranty period, if the original manufacture of the material or workmanship of the product is deemed to be defective, AUTO-VOX will (at its sole option) replace the product at no charge with the same or comparable product. Products and parts replaced under this warranty become the property of AUTO-VOX and are not returned to you. If products and/or parts require service after the warranty period expires, you must pay all labor and parts charges. Warranty coverage terminates if you sell or otherwise transfer the product.
Not covered under warranty
- Items that have expired their warranty period
- Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, operating devices improperly)
- Purchases from unauthorized re-sellers
- Modifications to any part of the product
- Products without sufficient proof of purchase
- Lost or stolen products
- Damage due to acts of nature. For example: lightning strikes, tornadoes and similar
- Free products
- Repairs through 3rd parties
- Non-quality-related issues (after 30 days of purchase)
AUTO-VOX is not liable for
- Loss of data incurred from use of Auto-vox products
- Returning personal items sent to AUTO-VOX
If you need to repair or return the product, please click here to submit a warranty application during the warranty period.
For purchases made through other retailers
Other retailers’ after-sales support policies will vary. Please contact the retailer directly for specific guidance on their warranty process.
Unauthorized reselling of AUTO-VOX products is strictly prohibited.
For customer service, please click here.